I hope you had a great weekend. We certainly did thanks to you!! You are defiantly in the job you should be in. Your compassion and support is absolutely amazing and you are exactly what people in these situations need to have on their side. The stress I have personally felt with these issues that you have helped my Mum with is nothing compared to what others experience on a day to day basis. I have attached the signed paperwork as requested. Mum has not stopped smiling and I feel as though I have my beautiful Mum back and look forward to happier times ahead.